Policies

Returns and Refunds

Return Credit Guidelines

  • We do not issue refunds.  We will only issue merchandise credits on defective goods.
  • All sales are final
  • Customers are responsible for shipping cost of return items.
  • For additional support, email EscadaAndrea6@gmail.com

Damages

  • If an item came damaged, please contact us within 8 hours of receiving package with photo proof so that we can resolve the issue. If a defect is found the item must be in their original condition, unworn, unwashed before return.
  • Any returned items that appear to have been worn, washed, or damaged in any way will result in ineligibility to receive a credit. If a return is authorized, it must be returned within 7 days of receipt.

Return Instructions

  • Please email us first at EscadaAndrea6@Gmail.com with your name, address and order number for return approval.
  • Once approved, please provide us with a tracking number when you have shipped the returned item.
  • Web site credit of the original subtotal of the item will be processed within 24-48 hours of return received.
  • An email will be sent to you confirming your credit.
  • Please note: Shipping fees are not refundable. The freight cost for damaged product returns is your responsibility.

Shipping Policy

  • All orders are processed within 48 business hours (Excluding weekends and holidays).
  • Orders usually ship within 1-5 business days after purchase. 
  • All orders placed on Friday will begin processing on the following Monday.
  • All orders are shipped by USPS Priority mail or UPS ground at our expense.
  • Expedited shipping will be charged to you according to weight and carrier.
  • We do not offer international shipping.

Privacy Policy

At Andrea’s Vintage Escada Boutique, accessible from https://vintageescada.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Andrea’s Vintage Escada Boutique and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Log Files

Andrea’s Vintage Escada Boutique follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Andrea’s Vintage Escada Boutique uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read the “What Are Cookies” article on Cookie Consent website.

Third Party Privacy Policies

Andrea’s Vintage Escada Boutique’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Andrea’s Vintage Escada Boutique does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Andrea’s Vintage Escada Boutique. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.